Frequently asked QuestionsBroken Hill Vintage

Shipping

We offer free shipping on all Australian domestic orders over $50. Orders less than that are shipped for a flat rate of $9.99. We are in the outback, where it is not unknown for standard mail to take 10 days, and we know how much you are looking forward to your pretty things. All orders are shipped within 1-2 business days of your cleared order, with an estimated delivery time of 3 business days after processing. Depending on whether we can catch the posty in time and being in the outback adds an extra business day to Express Post timings.

Payment

All prices default to Australian dollars (AUD) and include GST. We accept payment via AFTERPAY, PAYPAL, CREDIT OR DEBIT CARD. We use a secure payment gateway that works seamlessly and securely with your existing credit card. Instore, we also offer old-fashioned layby so call us if you prefer that option.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund (for damaged goods) or exchange (for change of mind). To be eligible for a return, your item must be unused and with original packaging and tags.